This session will highlight the opportunities that data presents for improving patient outcomes and share key performance indicators (KPIs) that have proven effective in driving positive results.
We’ll unveil strategies and tools to harness the power of data for benchmarking and process improvement and illustrate how data-driven practices and focusing on key performance indicators, can enhance patient outcomes, streamline operations, and elevate the overall quality of care provided by their organizations.
Learning Objectives:
1. Define the practice of benchmarking in pharmacy operations and illustrate its importance and benefits for identifying best practices and process improvements.
2. Explore various internal and external data sources for benchmarking and introduce strategies for utilizing data to compare and contrast organizational performance and pharmacy processes.
3. Illustrate examples showcasing successful process improvements through benchmarking that uncovered areas for improvement and identified gaps and inefficiencies in current processes.
4. Describe how to identify a set of essential KPIs for evaluating pharmacy performance and strategies for linking KPIs to patient outcomes and quality of care.
(Provider & GPO Focused by Invitation Only)