Chuck Lauer was a friend and an inspiration to many in the healthcare industry. Chuck wrote a popular column for the IDN Summit, offering his insights to healthcare supply chain leaders.
As voting continues for the Chuck Lauer Award, named in his honor, we are sharing his words of wisdom, inspiration, and courage. We all have a favorite Chuck Lauer post. Share your with us using the hashtag, #ChuckLauer.
Past Newsletters
2016
- Manners Anywhere and at Any Time
- A Prescription for Better Care: Preparation and Vigilance
- Sometimes the Best Medicine Is No Medicine
- A Seat At The Table
- 10 Tips For A Successful Career: 8.23.16
- Medical Errors: 5.18.16
- The Tragedy of the VA Continues: 4.27.16
- Things I believe After 55 Years in Healthcare: 3.24.16
- Waiting Hours in an ER Shouldn't Usually Happen: 3.7.16
- The Successful CEO as a Member of the Team: 2.8.16
- The Doctor-Patient Relationship- Should it be ‘warm detachment’ or breaking down barriers?: 1.12.16
2015
- Thank You for Everything: 12.15.15
- Effective Communications:12.3.15
- Alcohomism- There but for the Grace of God Go: 11.13.15
- Do Your Homework on the Effects of Aging: 10.28.15
- Quilts of Valor: 10.15.15
- The Patient Experience Revolution: 10.1.15
- Preface to Cash is Still King: 9.11.15
- Gatekeepers Who Dont Let you See the Boss: 8.26.15
- Management by Wandering Around: 8.13.15
- The Weekend Effect: 8.5.15
- Aging: 7.13.15
- On this 4th. Honoring Those Who Serve: 7.1.15
- Copying When Life Throws You a Curveball - or a Hockey Puck: 6.17.15
- A Champion of Sport... and Life: 6.2.15
- May We Remember: 5.5.15
- Tidying Up fo Success: 4.9.15
- Why Zeke Emanuel is Wrong: 3.25.15
- Seven Things CEOs Should Ponder Before Moving On: 3.9.15
- The Ugly Side of Nursing Injuries: 2.26.15
- I Still Believe in Miracles: 2.12.15
- One Doctor Keeps on Truckin': 1.27.15
- How Far Have We Come?: 1.14.15
- A Selfless Leader With a Vision for Women's Health: 1.9.15
2014
- A Hero's Advice on Helping Others: 12.16.14
- Finally, Patients Take Center Stage: 12.3.14
- Age and a Positive Attitude: 11.17.14
- The Art of Negotiation: 11.5.14
- One of Healthcare's Finest: 10.16.14
- Don't Wait too Long: 10.1.14
- A Roadmap to Organizational Excellence: 9.11.14
- Lessons Learned from SkyCap Danny: 8.27.14
- EHRs More a Problem than Solution: 8.13.14
- Reflecting on Saying Goodbye: 7.29.14
- For Bosses, it's No More Mr. Rude Guy: 7.15.14
- Don't Take a Jet to the Grocery Store: 6.23.14
- A Colleague and Friend Everyone Should Know: 6.9.14
- Leadership for Great Customer Service: 5.28.14
- Ethics of a Good Night's Sleep: 5.13.14
- For a Look at the Future, Look to the Caymans: 5.1.14
- Stay the Course, CEOs: 4.1.14
- When True Friends Show Up: 3.20.14
- How Disruptive Change is Blurring the Lines Between Providers and Payers: 3.4.14
- 12 Insights Into Great Leadership: 2.13.14
- The Reality of Selling the C-Suite: 1.22.14
- Doctors, First Heal Thine Manners: 1.7.14
2013
- The United States of America: 12.9.13
- A Tale of Selfless Giving: 11.26.13
- 8 Remarks on Health Reform: 10.29.13
- Why Workplace Incivility Isn't Just a Problem for HR: 10.15.13
- Help Needed for Your C-Suite- The CXO: 10.2.13
- Accountability: 9.10.13
- Have You Heard About Ruth?: 8.27.13
- My 20 Life Lessons: 8.13.13
- Of Golf and Character: 7.30.13
- The Patient is Your Boss: 7.16.13
- Look Me in the Eye: 6.24.13
- First Things First- Treat Employees Right: 5.29.13
- A Personal Business: 5.8.13
- Despite What You Hear, It's A Great Time To Be In Healthcare: 4.23.13
- Customer Service: 4.9.13
- Not Just Another Day: 3.25.13
- Trust: 3.11.13
- A Greater Good: 2.26.13
- A Book Review of Unaccountable: 2.12.13
- The Right Way to Show Them the Door: 2.1.13
- My Friend Nick: 1.29.13
- 2013 Resolutions: 1.9.13
2012
- Simple Steps: 12.17.12
- The Best Gift Ideas: 12.4.12
- Timing Is Everything: 11.12.12
- Employee Engagement and Positive Thinking: 10.29.12
- VBP is Step in the Right Direction: 10.17.12
- Ingenuity, Leadership and Determination: 10.2.12
- Remember: 9.17.12
- Make the Call: 9.4.12
- It's the Little Things That Keep Us Civilized: 8.20.12
- Requiem for One of the Good Guys: 8.3.12
- The American Dream Will Never Die: 7.23.12
- Spectators Will Kindly Leave the Field: 7.9.12
- Notes for the Next Generation: 6.25.12
- A Valuable Early Lesson: 6.13.12
- Customers Are the Lifeblood: 5.29.12
- Teamwork- In Business, It's No Game: 5.15.12
- Signatures and Simple Things: 5.1.12
- What We Learn from Lessons in Life: 4.2.12
- Negativity and Uncivil Behavior is a Telltale Sign of Character: 3.20.12
- Farewell to an American Hero: 3.5.12
- The Truth: 2.22.12
- Healed, Not Harmed: 2.8.12
- Take Time to Thank Your Mentors: 1.25.12
- The Placebo Effect: 1.11.12
2011
- Character is Welcome: 12.27.11
- Believe in the Goodness: 12.12.11
- Patience, Persistence and Professionalism: 11.29.11
- The Fallacy of Incentives: 11.14.11
- First Comes Trust: 10.31.11
- The Value of Friendship: 10.19.11
- Speaking the Same Language: 10.5.11
- A True Hero: 9.20.11
- Success in a Peoples Business: 9.6.11
- Don't Underestimate the Need for a Good COO: 8.23.11
- Stop, Think, React: 8.8.11
- Creating a Culture of Kindness: 7.11.11
- Some Simple Advice for an Overly Complicated Age: 6.27.11
- Things You Don't Learn In Business School: 6.15.11
- Improving Patient Satisfaction is Part of Doing Business: 5.18.11
- A Mission to Serve Everyone: 5.2.11
- A Great Dog Tale: 4.19.11
- Just Don't Forget the Human Touch: 4.5.11
- The Right Way to Manage A Media Storm: 3.22.11
- Quality Care Isn't a Game: 3.8.11
- Reaching Out to Old Friends: 2.21.11
- A Strong Argument for Mentoring: 2.9.11
- Dear Reader- Keep Your Manners Well-Polished: 1.24.11
- When the Economy Heads North, Don't Let Service Go South: 1.10.11
2010
- To Combat Medical Errors, We Need More Berwicks: 12.28.10
- John Appleyard's Overdue Recognition: 12.14.10
- Celebrate, but get back to Work!: 11.30.10
- Leadership: 11.23.10
- Turn the World On It's Head Today: 11.2.10
- Some Advice on the Inspired Life: 10.20.10
- Satisfied Patients, Better Care: 10.6.10
- Jan Jennings Has the Drive To Transform Healthcare: 9.15.10
- Amazing Grace is Getting Harder to Find: 9.7.10
- Selling: 8.25.10
- The No-Retirement Plan: 8.9.10
- That Mission Thing: 7.29.10
- Getting Down and Getting Up: 7.29.10
- Future Shock: 7.12.10
- How to See the C-Suite: 6.30.10
- On True Friendship: 6.4.10
- Taking Things for Granted: 5.24.10
- Yes, it is Your Grandpa's Healthcare System: 5.9.10
- Reformers Need Nurses' Advice: 2.25.10
- Needed- Some Old-Fashioned Manners: 2.18.10
- Show Some Attitude!: 1.18.10