Trust is the foundation of every high-functioning team and successful provider-supplier partnership. To foster collaboration both internally and across organizational boundaries, it is critical to understand how to navigate difficult conversations, align expectations, and create a culture of transparency. In this interactive session, explore how healthcare supply chain leaders can build and maintain trust through clear, consistent, and credible communication.
Learning Objectives:
1. Identify key drivers of trust in professional relationships.
2. Formulate methods of communication that inspire confidence and reduce friction.
3. Outline examples of conversations that build credibility and strengthen alignment.
4. Evaluate real-world situations where trust was either broken or restored through impactful communication.