Trust deepens when we understand each other's world. For some organizations, achieving this understanding is done through a cross-functional internship program, where interns split their time between IDN and supplier settings. In this session, examine how IDNs and suppliers can strengthen collaboration by gaining real insights into each other's daily challenges, pressures, and goals to break down silos and long-held assumptions.

Learning Objectives:

1. Outline ways in which empathy can fuel trust and long-term partnerships.

2. Compare real-world insights gathered from job-sharing, site-visits, and co-developed training programs.

3. Identify practical steps for initiating or advocating for shared-experience programs in your own organization.

4. Produce strategies to sustain empathy and understanding beyond a single initiative.