Name
Purchased Services Forum: The Purchased Services Problem Nobody Fully Owns
Date & Time
Wednesday, September 2, 2026, 8:00 AM - 9:00 AM
Location Name
Grand Canyon 6
Track
Purchased Services Forum
Description

Purchased services have grown into one of the largest and most complex categories of non-labor spend, yet many IDNs continue to manage them through fragmented ownership, inconsistent governance, and limited enterprise visibility. While supply and labor expenses often receive dedicated oversight, purchased services frequently span thousands of suppliers, decentralized decision-makers, and operational dependencies that introduce significant financial and organizational risk. Explore why traditional governance models struggle to keep pace, where value leakage occurs, and why purchased services have emerged as a strategic priority for executive leadership.

Join healthcare supply chain and purchased services leaders as they examine the governance challenges shaping this evolving category and discuss why enterprise-wide visibility is becoming essential to financial and operational performance.

Learning Objectives:
1. Identify the factors that make purchased services uniquely challenging to govern within an IDN.
2. Analyze common sources of financial, operational, and contractual risk associated with decentralized purchased services management.
3. Evaluate the organizational dynamics that contribute to fragmented ownership and limited enterprise visibility.
4. Assess opportunities to strengthen governance and improve oversight of purchased services across the health system.