Purchased services have long been part of healthcare operations, encompassing outsourced activities that support both clinical and non-clinical functions. While traditionally, purchased services meant on-site support such as environmental services or food services, the definition and strategic management of these services are changing. Hear from industry experts as they examine methods for managing, not just touching, indirect spend initiatives, and how to implement these methods practically in your organization.

Discover how leading organizations are moving beyond transactional oversight to strategic governance of indirect spend categories that often represent significant untapped savings opportunities.

Learning Objectives:
1. Recognize the evolving scope of indirect spend and purchased services beyond traditional categories to identify new areas of strategic opportunity.
2. Distinguish between tactical "touching" and strategic "managing" of indirect spend based on governance models and performance outcomes.
3. Implement practical frameworks for gaining visibility, control, and accountability across diverse indirect spend categories.
4. Calculate potential value capture opportunities within your indirect spend portfolio using strategic management methodologies.