With the elevation of the supply chain to higher levels of strategic importance over the past several years, effective communication has become an even more critical skill for supply chain professionals to achieve success at the C-Suite level. In this session, you will learn how to improve your communication skills by understanding the C-Suite's priorities, concerns, and language. You will learn how to present your strategies and initiatives in ways that resonate with senior executives and demonstrate the value of the supply chain to the organization. We will also discuss techniques for building credibility and relationships with the C-Suite and explore how active listening and effective questioning are just as important as having answers.
1. Identify and leverage techniques to build credibility within the organization, especially with the C-suite.
2. Recognize the highest level priorities of executive leadership and develop strategies to align with those both individually and as a team.
3. Demonstrate the power of consensus building and a multi-disciplinary approach to speak with one voice as much as possible when communicating priorities and needs.
4. Describe the importance of utilizing data and evidence-based information to effectively build your communications case.
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