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This discussion will explore the challenges, benefits, and opportunities of improving communications between clinicians and their professional counterparts in the supply chain. Participants will explore the potential impact on patient care and cost outcomes, as well as the barriers that can prevent effective communication. The session will provide practical strategies for overcoming these barriers, including the use of data, creating “champions” and process improvements. To truly achieve the Quadruple Aim, the collaboration between clinicians and supply chain professionals is essential for patients, providers, and healthcare organizations.

Learning objectives:

1. Identify common barriers to effective communication between clinicians and supply chain professionals and develop practical strategies for overcoming these barriers.

2. Evaluate the role of process improvements in enhancing communication and collaboration between clinicians and supply chain professionals.

3. Develop a plan for implementing effective communication strategies and improving collaboration between clinicians and supply chain professionals in their organization, with a focus on maximizing patient outcomes and minimizing costs.

4. Demonstrate best practices and provider successes in implementing effective communication strategies.

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It’s All About Your Customer. Satisfying your customers while maintaining the financial integrity of your IDN Supply chain is one of a supply chain leader greatest challenges. Satisfying your clinical customer requires understanding their situation to allow you to integrate clinician input into your buying decisions.

Join this panel discussion where supply chain leaders listen to clinician challenges and work together to improve value for the IDN and care for the patient. Dr. Jimmy Chung will challenge Meena Medler and Jay Kirkpatrick to come up with unique outcomes that we all can utilize to improve patient care.

Learning objectives:

1. Justify supply chain decisions to improve clinician satisfaction with supply chain.

2. Define processes and systems to incorporate into your IDNs supply chain. 

3. Evaluate what is being done well and what needs improvement to improve the patient experience.

4. Define the challenges for clinical supply chain, post-pandemic.

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If clinical integration is the key to achieving the Institute for Healthcare Improvement’s Triple Aim for Populations:

• To improve the patient care experience

• To improve the health of populations

• To reduce the cost of healthcare then value integration is the approach to achieve these objectives through a data-driven collaboration across the care continuum.

The panel discussion will provide insights into the importance of understanding the administrative and clinical accountability structure required to meet the goals of healthcare provider organizations and assure the appropriate supply chain, value management, and financial resources to accomplish the work to impact cultural change.

Learning Objectives:

1. Define value integration and the critical link to organizational structure

2. Discuss processes, tactics, and communication required to accomplish the work

3. Identify key collaboration partners-medical, financial, and administrative executives 

4. Understand financial data flows and key organizational metrics to measure strategic effectiveness.