Below are the Resiliency Track sessions that were part of the 2022 Spring IDN Summit in Orlando.

Resiliency Track: Leading with Limited Resource Limitations to Avoid Supply Chain Burn-out

Moderator: Brent Petty, Chief Relationships Officer, Bluegrass Business Media

Panelists: Kristin M. Scott, SHRM-CP, PMQ, Vice President, Human Resource & Education, Capstone Health Alliance; and Nick Toscano, Founder, CEO & Chief Client Advisor, Julicon Advisors, LLC

The events surrounding the global pandemic brought a new level of visibility and stress to the supply chain and those working on its front lines. The pressure and demands have been at an all-time high, especially in healthcare, where availability of necessary products and services can literally manifest in life and death situations. This discussion will illustrate some of the more difficult challenges facing supply chain leaders and professionals and summarize ways to protect and optimize an organization’s most precious resources – its people.

Learning Objectives:

  1. Investigate staffing and resource limitations and their impact on employee morale and productivity.
  2. Optimize strategies to mitigate staffing shortages and positively influence workplace dynamics.
  3. Analyze solutions and suggestions to develop strategic, sustainable plans to optimize your workforce. 

Resiliency Track: Resiliency in the Supply Chain 

Moderator: Henry Tomasuolo, Senior Vice President for Support Services, Boston Children's Hospital 

Presenters: Jeromie Atkinson, MBA, Director, Strategic Sourcing, UCHealth (CO); and Matt Putman, MBA, CMRP, Director of Supply Chain Operations, UCHealth (CO)

Throughout the pandemic of 2020 and 2021, supply chain has gained global notoriety for product shortages, increased focus on product resiliency and redundancy in production channels.  While the global markets continue to work through supply shortages, the labor market has become a focus, as the gap in job openings has increased to approximately fifty percent over pre-pandemic statistics (ZipRecruiter Chief Economist Julia Pollack,, 2021).  Based on these statistics, adding resiliency to the supply chain labor market must become an equal consideration for global healthcare supply chain leaders. UCHealth has taken definitive steps to identify, develop and build an internal resiliency within the healthcare supply chain employee base and will share their journey during this session.

Learning Objectives:

  1. Explain the trends and reasons contributing to healthcare supply chain labor shortages.
  2. Identify which specific areas and job categories have been the most adversely affected.
  3. Review strategies and incentives that UC Health and others have identified to combat the shortages and ensure labor resilience.

Resiliency Track: Technology Will Not Make Your Healthcare Supply Chain Resilient 

Moderator: Frank Cirillo, President/CEO, The Cirillo Consulting Group, LLC

Presenters: Tom Coleman, Managing Director, Deloitte Consulting; and Paul Kreder, Principal, Deloitte Consulting 

Deloitte recently interviewed 52 supply chain leaders and analyzed 55 written survey responses from supply chain leaders in the private and public sector across a range of industries. These included life sciences, government, healthcare providers, academic institutions, humanitarian non-governmental organizations (NGOs), retail and technology. The insight and lessons gleaned from supply chain leaders in non-healthcare related organizations during the research provided several instructive “teaching moments” for healthcare organizations. This session will take a deep dive into learnings healthcare leaders can take from success stories within other industries regarding addressing supply chain challenges.

Learning Objectives:

  1. Review the most prevalent and critical supply chain challenges leaders identified across all industries.
  2. Examine whether healthcare entities can be more resistant to change or behind the curve when it comes to supply chain innovation.
  3. Analyze corporate supply chain successes across industries and evaluate their adaptability to the healthcare setting.