Tuesday, April 18, 2023 l 8:00 AM – 12:00 PM

International Ballroom

Host: Maria Hames


Healthcare Links

Rand Ballard

Chief Customer Officer

Vizient, Inc.

Andy Brailo

Chief Customer Officer

Premier Inc

David Osborn

Senior Vice President, Account Management & Sales


IDN Summit Thought Leadership Keynote

With the demand for supply chain talent exceeding supply, the need for leadership development is of critical importance. Hear from a panel of GPO executives with decades of experience interacting with supply chain executives and C-Suite leaders on a daily basis as they share strategies and best practices for leadership development.

  • Gain insight into the skills required to lead effectively in the dynamic and fast-changing field of healthcare.
  • Develop an understanding of how to build and sustain high-functioning teams within the healthcare field.
  • Learn how to improve conflict resolution, operational analysis, employee management, and quality management techniques necessary to achieve individual and organizational objectives.

Learn more about the Panelist

Maria Hames

Maria Hames has over 25 years of experience in the healthcare market. Her background includes working with companies in senior management roles in the arena of healthcare corporate development and national sales management. Ms. Hames has been involved in start-up and acquisition, operational/sales management, strategic planning, accreditation, practice management, managed care contracting and risk contracting. As a partner in HealthCare Links, her responsibilities include IDN sales and contract implementation on behalf of HealthCare Links clients.

Rand Ballard

Rand leads the member value and performance team for Vizient. This team champions member engagement activities across four geographic zones as well as onboarding and implementation services. Previously, he served as MedAssets senior executive vice president and in the office of the chief executive since 2008, and as chief customer officer since 2006. He also served in the roles of chief operating officer, president of MedAssets supply chain systems and leader of the company’s sales team.  


Andy Brailo

Andy Brailo, Chief Customer Officer, leads the acute and non-acute field and sales teams, Premier’s sponsor programs, commercial operations, Nexera consulting and co-management functions, as well as the stockd® e-commerce and alternate site business. Brailo has previously served as Premier’s Senior Vice President of Member Field Services as well as Vice President of Strategic Accounts. Throughout his tenure, he has successfully partnered with members, suppliers, and staff to develop and design customized and scalable solutions to quickly meet evolving needs in a dynamic healthcare industry. 

David Osborn

David leads HealthTrust’s Account Management team as it supports HealthTrust’s acute-care Members, representing over 1700 hospitals across the country. Prior to his current role, David served as Senior Vice President for Advisory Services for HealthTrust. David has over 35 years of experience working with healthcare clients in the areas of business strategy, operations, innovation, and technology, spending much of his career providing advisory services to healthcare companies in the U.S., Europe, and Asia.  

View full bios of panelists here.