Executive Insights

One definition of Supply Chain is “the entire network of people, organizations, resources, and activities involved in creating and delivering a product or service, from sourcing raw materials to delivering the final product to the customer.” Notice the beginning words of “network of people.” Supply chain is all about working with people – building relationships.

The healthcare supply chain world is very dynamic involving people from IDNs, suppliers, distributors, GPOs and many other areas. Relationships of the people within these entities are very dynamic and important. Data, analytics, and processes provide information for PEOPLE to make decisions.

I’m impressed with the importance of building good relationships. Building relationships is a fundamental driver of professional and personal success, acting as a force that contributes to collaboration, mentorship, and new opportunities.

It doesn’t matter if you are a buyer, seller or other third party; working with people is critical. But knowing someone and working with others is different than having GOOD relationships. With good relationships you learn, share, and respect each other.

I’m surprised by how many people don’t stay with just one organization or in one part of the healthcare industry. Relationships are crucial in transitioning careers and building friendships. Strong connections improve trust, enhance communication, and increase efficiency, often leading to better career opportunities and business growth.

I have many friends in the industry and am very impressed with thepositive relationships that exist between healthcare partners. I’ve known a few people who don’t like to go to industry meetings, share their ideas, and network. Those people think they have all the answers and are closed-minded to the ideas of others. This is wrong. Doing anything alone is tough.

Strong relationships build friendships. In the 1930s, Dale Carnegie wrote a book that is still sold today called “How to Win Friends and Influence People.” It’s one of the best-selling books of all time. His teaching is that to have friends you need to be a friend.

I am thinking of one person in the industry who is a great example of building relationships and being a friend to many. This is Carl Meyer. He is the President of the Wetrich Group. Everyone knows Carl. He treats everyone like they are his best friend.

And finally, I like the quote “Good relationships keep us happier and healthier.” So for improved success and better lives, let’s keep building strong relationships.